Developmental Disabilities Program Manager II (full-time), 04/2017 to 07/2020
Department of Human Services, State of North Dakota, Minot, North Dakota
Managed Medicaid ICF-IDD and HCBS waiver programs for clients of all ages and their families.
Oversaw administrative functions for over 65 multidisciplinary teams and approved government funding ($8K-$400K per client/team per year; over $1.5M in total per year).
Facilitated the development and implementation of Overall Service Plans, early intervention Individualized Family Service Plans, and/or positive behavioral plans.
Monitored processes and ensured strict adherence to federal and state regulations.
Tracked client progress and evaluated service quality with data management system (Therap).
Composed reports and made data-driven decisions to address areas of opportunity.
Assessed clients for service eligibility and levels of support with AEPS-3, Gollay Grid, Supports Intensity Scale, risk assessment, functional behavioral assessment, psychological assessments, and other assessments.
Provided case management and coordinated services via collaboration with multidisciplinary teams (state institutions, medical providers, in-patient psychiatric units, out-patient behavioral health providers, schools).
Mentored team members, conducted training, and wrote procedure manuals.
Served as representative in court for eligibility appeals and guardianship petitions.
Key achievements:
Developed service eligibility visual roadmap that is now recognized as official document for North Dakota Developmental Disabilities Division.
Created system and tools to streamline processes and increase productivity of program managers.
Realized an over 95% rating for meeting standards and generating desired results annually
Preschool Teacher (full-time), 10/2015 to 04/2017
Minot Head Start, Minot Public Schools, Minot, North Dakota
Directed a classroom of 4 staff and 18 students aged 3-5 from low-income or at-risk backgrounds and military families.
Evaluated students’ behavioral needs and individualized intervention.
Tracked data with GOLD and screening tools (BRIGANCE; CARS2) and authored reports.
Collaborated with families and multidisciplinary partners to support the development and implementation of Individualized Education Plan.
English Language Teacher (full-time), 01/2015 to 06/2015
ABC Pathways School, Hong Kong SAR, China
Instructed English as a second language (ESL) lessons for multicultural groups of students aged 3-14.
Cultivated encouraging environment.
Authored progress reports and communicated progress with families.
Teacher of Art and English (part-time), 04/2014 to 05/2015
Bloomkids Creative, Hong Kong SAR, China
Developed and implemented creative English as a second language (ESL) art projects for children aged 3-12.
Teacher of English (part-time), 03/2014 to 12/2014
Star English, Hong Kong SAR, China
Led English as a second language (ESL) lessons for youth aged 10-14.
Substitute Teacher (part-time), 03/2013 to 03/2014
Jolly Kingdom (English Language Tutoring Center), Hong Kong SAR, China
Covered English as a second language (ESL) lessons for youth aged 3-12 as needed.
Student Teacher (part-time), 08/2013 to 09/2013
ECC Langauge Institute, Phuket, Thailand (now closed)
CELTA practicum. Taught adults English as a second language (ESL).
Teaching Assistant (part-time), 05/2011 to 06/2013
British Council, Hong Kong SAR, China
Supported English as a second language (ESL) lessons for youth and adults to improve learning experiences.